Remote access services
This site is intended for authorized users only. Please make sure to have updated antivirus software and virus definitions in order to access applications.
The following remote access services are available to staff through this site. Please click one of the services below:
General Access
Direct access links
- New mySickKids (SharePoint Online)
- Emergency Preparedness
- myOffice (Email, Teams, Office)
- ServiceNow
- iLearn
Clinical and Corporate Access
What can I access?
- Epic, ExpressNet, MyHR, MyFinance
What's required?
- Valid username/password + On-demand token
- Citrix Receiver
- Login with your Windows username, password and On-demand token
VPN Access
Do not use if you are on site at SickKids or already connected to the VPN
Do not use if you are on site at SickKids or already connected to the VPN
What can I access?
- VPN Access to network resources
What's required?
- SickKids managed Windows laptop
- Valid username/password + On-demand token
- Citrix NetScaler plugin
- Login with your Windows username, password and On-demand token
HELP
- How to Login to SickKids Service - First time access
- Forgot your Password or need to Change the Password?
- GENERAL ACCESS Guide - Windows | Mac
- CLINICAL AND CORPORATE Guide - Windows | Mac
- VPN ACCESS Guide - Windows | Mac
- Mobile - User Guide
- Support Contact: 416-813-6722
- Support E-mail: service.desk@sickkids.ca
Copyright©2025 The Hospital for Sick Children (SickKids). All rights reserved.